MelonTaxi LLC:
Privacy Policy
Date of Last Revision: 15.01.2025
We respect the privacy of our customers and partners with which we work. Please read our Privacy Policy to know what information we collect, disclose to third parties, for what purposes we do it, as well as how you can modify, erase, and transmit this data.
The processor and controller of the personal data which you provide or which MelonTaxi collects is MelonTaxi LLC, (registration number: EIN 38-4334577, registered agent: Legalinc Corporate Services Inc., 131 Continental Dr Suite 305, Newark, DE, 19713, USA).
What Information Do We Collect and For What Purposes
MelonTaxi is an online service for searching and booking transfers. We need your information for:
• Registration, processing, distribution, and control over the execution of the booking
• Counseling and support of your booking;
• Improvement of the service based on the statistics of website visits, sales, and feedback on the service and the transfers provided;
• Improvement of the offer, marketing, and targeted advertising.
To achieve these goals, when booking a transfer, we ask you to indicate the following personal data: first and last names, contact phone number, email address, departure/destination addresses.
We also automatically collect information about your interaction with the MelonTaxi service, including information about the pages you visit or content you view, queries made, bookings created, and other actions on the site, as well as IP address, access time, information about software and hardware, device information, device event information, unique identifiers, fault information, cookie data, and information about the pages you viewed before using the MelonTaxi service.
Personal Data of Other People You Provide to Us
It’s possible that you are booking a transfer not for yourself. In doing so, you are fully responsible for ensuring that the person or persons whose personal data you provide are aware of this, understand, and agree with how MelonTaxi uses their data (in accordance with this Privacy Policy).
Your Rights
When creating a booking, by agreeing to the terms of this Privacy Policy, you freely and in your own interests transfer your personal data to us and give your active consent to their storage and processing.
You may withdraw your consent to this Privacy Policy by sending an email to support@melontaxi.com.
The fact that the consent is withdrawn does not affect the legality of the permitted processing of data carried out prior to withdrawal.
In addition, you are entitled to:
• Get access to your data, as well as information on the purposes of processing, the categories of data processed, recipients, the data storage period;
• Obtain from us the rectification of inaccurate personal data. You are responsible for the accuracy of the personal data transferred to us;
• Require us to provide you with a copy of your personal data in a standard, structured, and machine-readable form and/or if technically possible, transmit this information to another service provider;
• Require the erasure of your personal data if there are special reasons (the data is no longer required for the purposes for which they were received, you withdrew your consent to the processing of personal data, there were no overriding legitimate grounds for the processing, etc.), and transmit this requirement to other controllers;
• Obtain from the controller restriction of processing of personal data in the presence of special conditions (the data are inaccurate, processing is illegal, but the party objects to the removal of data, etc.);
• Require the termination of work with your personal data used for direct marketing;
• Object to being subject to a legally significant decision for you, based on automatic data processing.
To exercise any of your rights, you can contact us by email at support@melontaxi.com with the appropriate request or requirement.
Erasure Data
If you want to erase the consent allowing us to use your data when you access the MelonTaxi platform, you can send a request for the removal of personal data by email at support@melontaxi.com.
After fulfilling your demand for the removal of personal data, we completely and irrevocably anonymize your personal data.
Please note that in the case of a request to erase personal data, the following rules apply:
• We have the right to partially save your personal data within the legitimate interests of our business, including to combat fraud and improve security;
• We have the right to store and use your personal data to the extent necessary to comply with legal requirements;
• The information you gave to other people (for example, reviews, entries on forums) may remain public even after you erase your data, but the indication of your identity will be erased. Some copies of your information can be stored in our database without any possibility of personal identification;
• In connection with the implementation of the protection system against accidental or deliberate damage or loss of data, backup copies of your personal data will be erased with a certain delay.
Transfer of Data to Third Parties
With the MelonTaxi service, third parties are also connected in various ways and for various reasons. The main goal is to give the carrier information about your trip in order to complete the booking. Your data can also be received by other parties we involve in providing services to you, including financial institutions, advertising companies, and in some cases state or other competent authorities.
Third-party organizations are service providers. We use third-party services to process your personal data on our behalf. This processing occurs for different purposes, including sending marketing materials or authenticating the email address provided by you in the booking process. Third-party service providers are bound by confidentiality obligations and do not have the right to use your personal data for purposes other than in accordance with MelonTaxi’s directions.
Competent Authorities: We transfer personal data to law enforcement agencies to the extent required by law or which is strictly necessary to prevent, detect, or suppress criminal acts and fraud, or if we are otherwise legally required to transfer them. We may also need to transfer personal data to competent authorities to protect our rights or property, as well as the rights and property of our business partners.
We also have the right to carry out a cross-border transfer of personal data to the territory of a foreign state in order to fulfill our obligations in organizing the transfer.
Security
We follow proper security procedures to prevent unauthorized access to personal data and their misuse.
We apply relevant corporate systems and procedures to protect the personal data provided to us. We also use security procedures and apply technical and physical restrictions to the use of personal data and access to them on our servers. Only employees with special rights have access to personal data in the process of performing their duties.
We keep your personal data for as long as we deem necessary to enable you to use our services, provide services to you, comply with applicable law, resolve disputes with any parties, and for other purposes that allow us to conduct commercial activities, including detection and prevention of fraudulent or other unlawful acts. This Privacy Policy applies to all personal data stored by us. If you have any questions regarding the specific period of storage of a certain type of your personal data processed by us, you can contact us by email at support@melontaxi.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. The updated Privacy Policy is published on the MelonTaxi website with the date of the last update. We will notify you in advance of the changes made via email.
Cookies
MelonTaxi service strives to ensure that interaction with our website is as informative as possible and meets your interests. We use cookies to do this. We believe it’s important for you to know which cookies our website uses and for what purposes. This will help protect your personal information and ensure the maximum usability of our website for the user.
Cookies contain small amounts of information and are downloaded to your computer or another device from our website’s server. Each time you visit this website, your browser sends cookies back to the server to identify you and remember your user preferences. Cookies can be used for various purposes:
• Strictly necessary: Required for the normal operation of the website. Without cookies, the website won’t remember that you have signed in or made a booking.
• Analytical cookies: Needed to analyze the use and improve the website, as well as to count the number of visitors. We do not associate website visit statistics and other reports with specific individuals.
• Social network cookies: Used to integrate social networks with the website so that you can use the “Like” and “Share” features.
• Adware cookies: Used for online advertising to display ads that are most useful and interesting to you.
By using this website, you agree that we may download cookies to your computer or another device. However, you can manage cookies. Please note that deleting or blocking cookies may affect the user interface and some components of this website may become unavailable.
You can find information on how to turn off cookies or change cookie settings for your browser by clicking on the following links:
• Google Chrome: support.google.com/chrome/answer/95647
• Firefox: support.mozilla.org/en-US/kb/enable-and-disable-cookies- website-preferences
• Internet Explorer: windows.microsoft.com/en-GB/windows-vista/Block-or-allow- cookies
• Safari: help.apple.com/safari/mac/8.0/#/sfri11471
Most browsers allow you to see the cookies stored on your device and individually delete or block cookies from certain or all websites. Please note that when you delete all cookies, all of your preferences will be lost, including the preference for not using cookies, since it implies the setting of a cookie that provides this failure. More information on changing your browser’s settings for blocking or filtering cookies is available at aboutcookies.org or cookiecentral.com/faq/.
We can also use technology to track if you read, open, or forward certain messages sent by us to your email. The purpose of using these technologies is to make our communication tools more useful and attractive to the user. If you do not want us to receive information about whether you read, opened, or forwarded certain emails, you should unsubscribe. In this case, we will not be able to send you emails without the activated tracking service. You can unsubscribe by following the instructions that we will send you in an email.
Please ensure to update the date of the last revision and consult with legal counsel to ensure compliance with all applicable laws.